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Practice Status - Updated 13th January 2022

We Are Operating a Normal Service at present

We currently have 1 GP on Annual Leave and our GP has returned from the COVID-19 Booster Programme

We currently have 0 Nurse on annual leave

Our Average Call Answering Time Last Week was Less than 10 Mins.

COVID-19 Vaccinations: Booster Doses – Update 

The practice continues to work in partnership with South Downs Health and Care (SDHC) to provide our patients with COVID-19 Vaccines. This model allows SDHC to provide the Vaccination service in full and allows us to ensure that the practice continues to focus on patient care and continues to provide the significant number of appointments that we do every week for GP services.  

The booster programme commences today and the key messages are: 

  • If you are housebound and this is known to your practice, SDHC should have been in touch with you to organise a home visit, if they have not please let the practice know. 
  • The current location of the site is The Harbour Community Centre, The Crumbles, Pevensey Bay Rd, Eastbourne, BN23 6JH. They are currently accepting walk in patients. 

Old School Surgery and Alfriston Branch Update  


Following our recent update we would like to inform our patients about the ongoing recovery of your surgery following the COVID 19 Pandemic  


  • The range of services are now restored to ‘pre-pandemic’ status. We continue to work hard to increase the volume of these services
  • The Partners continue to take positive steps in securing the future of Old School Surgery and the Alfriston branch, there are no plans to close either site
  • Old School Surgery (Inc Alfriston branch) has 6 GPs (4 Partners, 1 Salaried GP and 1 Registrar) supported by our Allied Health Professionals and Administrative Team to serve our patients
  • We have made changes to our Telephone answering to improve the time taken to answer these calls. We have plans to improve this further over the next few weeks.  
  • From 13thSeptember patients will be able to request a choice of Face to Face appointment or a Telephone call for routine GP appointments. We aim to increase the number of appointments available that are Face to Face by 4th October 
  • Our practice continues to follow the ‘Hands Face Space’ guidance to minimise the risk of transmitting COVID 19 and other airborne diseases to vulnerable patients
  • Finally – I would personally like to thank our patients for their ongoing understanding of the pressures faced by General Practice and Your NHS Teams. We will continue to strive to provide a good NHS General Practice service. However, we must also be realistic and state that the pressures General Practice continues to face are unprecedented, not only due to the COVID-19 pandemic, but also the significant staffing issues and underinvestment in premises and workforce over many years. We hope to manage these issues and continue to provide the care that our patients require as well as continuing to support the rest of our NHS. Our Staff at Old School Surgery and Alfriston branch continue to do the best they can to assist with the needs of our patients - I personally thank them for all their hard work.  


Again – Thank You for Your Support. 


Dr Raj Chandarana (Executive Partner) – on behalf of the Partners 



Alfriston Branch Specific Update 


  • We have opened up a limited number of slots for GPs to see patients at our Alfriston branch. Throughout September and by 4thOctober the number of Face to Face appointments will increase 
  • From 13thSeptember patients will be able to request a choice of Face to Face appointment or a Telephone call for routine GP appointments 
  • From 4thOctober we aim to introduce Phlebotomy services at the Alfriston Branch and will aim to increase the amount of time committed over the next 2-3 months.  
  • We continue to review other nursing services and where we can, we will reintroduce these at the Alfriston branch 
  • There are no plans to close down the Alfriston branch
  • Thank you to all our patients for bearing with us during these difficult times. We appreciate the difficulties patients have when the Alfriston surgery or dispensary have to redirect services to Old School Surgery. We are actively working on ways to reduce and stop the number of times services have to be redirected. 


Dr Raj Chandarana (Executive Partner) – on behalf of the Partners 



This practice now offers a video GP service called LIVI to all our patients. To access the service, simply download LIVI from the App store (iPhone) or Google Play (Android), and sign up. Digital consultations - Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes

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